Patient Satisfaction

Patient Satisfaction

It is difficult for most patients to distinguish between good and mediocre medical care for most services. However, patients are very adept at judging how they are treated as a customer.  When patients are able to choose where to receive their Emergency Medicine (EM)...
Recruiting

Recruiting

We are often asked where we find our physicians.  Hospitals tell us they hope we have a secret source of ideal candidates ready to be sent to our practice sites.  It certainly would be great if we did!  The reality is we recruit from the same physician pool that...

Medical Decision Making

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Maximizing Revenue

Maximizing Revenue

Hospitals across the country continue to see declining revenues from their Emergency Department (ED).  This decline in revenue is having a significant impact on a community hospitals ability to remain financially viable, and no one understands this better than...
Physician & Hospital Alignment

Physician & Hospital Alignment

“Alignment” is a trendy word in the healthcare industry today used to describe the concept of various forms of collaboration between hospitals and their physicians to work together to provide exceptional quality care to patients with attractive results. Although this...
Performance/Quality

Performance/Quality

There has never been a time of greater emphasis on performance and quality in healthcare than there is today.  The Affordable Care Act (ACA) of 2010 and various insurance payers have created “pay-for-performance” strategies that are intended to put financial pressure...